SERVICE POLICY
Replacement Parts
Whittier Wood Furniture’s Limited Warranty covers the original purchaser for two years and is restricted to defects in material and workmanship. “Defects” are defined as imperfections in material or workmanship that would impair use of the furniture. We will replace parts that are defective, missing or damaged upon receipt.
Please provide the following information with your order:
- model number
- production code
- part letter
- quantity needed
- reason for replacement
- full name
- address
- telephone number
- email address (for confirmation)
BY TELEPHONE
Monday through Friday
7:00 a.m. to 5:00 p.m. Pacific Time
800-653-3336
541-687-0213
BY EMAIL
info@whittierwood.com
BY FAX
541-687-2060
BY MAIL
WHITTIER WOOD PRODUCTS
PO BOX 2827
EUGENE OR 97402
USA
