Service Policy

We will replace any parts which are defective, missing or damaged during assembly. Please provide the following information when placing an order:

• complete furniture model
• part letter
• quantity needed
• production code
• reason for replacement
• full name
• address
• telephone number
• email address (for confirmation)

Order replacement parts

  by Telephone

Monday through Friday
7:00am to 5:00pm Pacific Time
(800) 653-3336
(541) 687-0213

  by Fax

(541) 687-2060

  by Email

info@whittierwood.com

  by Mail

WHITTIER WOOD PRODUCTS
PO BOX 2827
EUGENE OR 97402
USA

Coming soon ... online replacement part ordering.